At glowingera.com, we are committed to providing a smooth and efficient shopping experience, including timely and reliable shipping services. This policy outlines our shipping procedures, delivery times, and terms.
Processing Time
Orders typically take 1-2 business days to process before they are shipped.
During peak seasons, processing times may be slightly longer, but we always strive to ship as quickly as possible.
Shipping Rates & Delivery Time
We charge a flat shipping fee of $5 on all orders.
You will receive your order within 5-6 business days.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor your package in real time.
Shipping Carriers
We partner with reputable shipping carriers to ensure safe and prompt delivery. Our primary carriers include but are not limited to: UPS, USPS, and FedEx.
Lost or Damaged Items
If your order is lost or arrives damaged, please contact our customer support team at [email protected] within 14 days of receiving your order.
We will work diligently to resolve the issue as quickly as possible.
For any further inquiries, please contact us at [email protected] or visit our [Contact Us page].